Let's Talk About Your Support
Whether you're looking to offload your entire support function or improve an existing team, we're here to help. Reach out and we'll respond personally — typically within one business day.
This Is for You If:
- You're spending too much time managing support instead of growing your business — recruiting, training, and replacing agents is eating into your focus and your budget.
- You need English and Arabic-speaking support but finding quality bilingual hires at a reasonable cost has been difficult or impossible.
- Your existing support team isn't performing the way you need — response times are slipping, quality is inconsistent, or customers are complaining — and you want to know exactly what's broken and how to fix it.
- You're scaling quickly and your current support setup won't keep up. You need a solution that grows with you without becoming a management nightmare.
What Happens When You Reach Out
You'll hear directly from Khatchig Maljian, founder of Maljian CX. Over the past six years, he has worked across customer support operations as an Agent, Mentor, and Senior Trainer, helping teams improve performance, quality, and customer experience.
We'll discuss your current situation, what's working and what isn't, and whether our managed support teams or an operational audit makes sense for your business. If we're not the right fit, we'll tell you honestly.
No pressure. No pitch deck. Just a practical conversation about solving your support challenges.
contact@maljian-cx.comWe typically respond within one business day. If you don't hear back, please check your spam folder — it happens occasionally.
Prefer to connect on LinkedIn? Reach out to Khatchig directly